The Human Side of Data Capability

 

We get data and we get people.

Behind every great data organisation are awesome people, working cohesively, equipped with the right expertise, behaviours, and mindsets. We’ve built data teams from the ground up for 25 years and can take your team on the journey to the next level.

CoreLogic sets a high bar

“Corelogic is a world-class ‘data product’ organisation with valuable services aligned to our core customer needs. We stay ahead by leveraging the region’s most comprehensive property data assets and leading-edge technologies, but our people are vital so we continue to develop unparalleled human capability.

As the co-founder of Zerophase, Peter immediately understood our business and was able to quickly pin-point the capabilities we need to succeed. He worked with our people to grow them by collaboratively, reinventing some of our key data processes and standing up a new Data Experimentation Framework. We quickly had runs on the board and its been great for the development of our the team.”

- James Vaughan Head of Data Products

Connecting data and analytics teams across the Pacific

Helping government agencies collaborate around data, with increased maturity of data products, enhanced sustainability of processes, and innovation challenges.

Our Services

  • The Zerophase team can work with your people to help them solve your biggest challenges. As we do this, we typically lead or augment your teams to deliver the result along with an enduring people capability uplift. We have packaged much of our work into re-usable accelerator solutions, and this helps us focus on developing your team for a sustainable benefit.

  • Do you have untapped data, or big challenges that don’t quite fit within your daily operations? Zerophase can help you embed a sustainable and value-add data experimentation process that doesn’t eat into your capacity, and help build and retain talent. Whether you want a team to manage experimentation for you, or to train your team in how to do so, Zerophase can help.

  • Do you have a new data leader that could do with some technical, people and team support? Our experience consultants can help steer them along the path.

  • Take you team on a development journey. We have designed a series of engaging workshops that help shift mindset and embed often misunderstood concepts. These are active learning experiences that require no technology support!

  • Do you want your analytic outputs to be world class data products that are easy to maintain, scale and monetise?

If you’d like to discuss how we might be able to help, feel free to book a time for an initial call.

Recent projects:

  • Building Data Literacy to Create a Positive Data Culture

    Building a data-first culture means that your people’s first reflex is aligned with your data policies, and planning is infused with a knowledge of what is possible. We have expertise when it comes to delivering data literacy programs that go beyond training, to highly personalised, and continuously assessed coaching.

  • Data Experimentation and Innovation at Scale

    We’ve been proponents of experimentation with data for years and understand the phases needed to bring ideas to light or quickly put them away for another day. We can work with you to build a framework fit for your circumstance that produces viable options for the future and engages your workforce’s hearts and minds. We can also get runs on the board with it as your people grow into ownership of it.

  • Unknown-Unknown Data Monitoring with Machine Learning

    With the growth in complexity of incoming data streams, it becomes impossible to define enough perimeter checks to identify quirks in the data that need to be understood without being overwhelmed by false positives. We are seeing strong demand for methods that enable data to be able to tell you when something is amiss rather than when it deviates from rules or other expectations. We can help your pipelines contain the best quality data possible.

  • Data Governance, Roles and Responsibilities

    Most business are grappling with how to embed effective and efficient Data Governance, and are often over-reliant on a technological ‘silver bullet’ that fails to deliver. We can help assess and embed clarity when it comes to data governance roles and responsibilities, and map your maturity pathway.

  • Multi-organisation data productisation

    Common problems are sometimes best solved as a group. The trouble is, implementing systems and processes that straddle business and organisational boundaries can be hard to say the least. We have proven our abilities to get organisations of different levels of maturity working together around data and systems to achieve the benefits of treating ‘data as a product’.

  • Data Mesh and Operating Models

    Wondering if a data mesh is for you? Have you organized your people and processes to support it? While so much focus goes into defining technologies, in reality relatively little goes into harnessing talent around what is a set of concepts. And yet, at its core a data mesh is actually a people mesh that cares little for the technological implementation.

  • Workforce Analytics and Employee Experience

    Everything from counting staff through to predicting who is likely to resign, which business leaders pose business continuity risk, what are the behaviours of successful graduates, and what can be done to improve employee well-being. Our work has been featured in a number of People Analytics books including our own.

  • Risk Monitoring and Predictive Modelling

    Since the early days, we’ve been building predictive and outlier-based models for detecting critical security incidents such as cyber-crime and extending our work into other fields such as fraud management, operational risk quantification, and detecting insider risk with behavioral self-adjusting signatures. Chances are your bank accounts have been protected by us at some stage.

  • Conversational Agents and NLP+U

    Want to really talk with a bot? We can help. Apart from using most of the conversational AI technologies on the market, we’ve created our own platform from scratch to tailor a conversation making it more relevant and realistic. Likewise want to summarise documents, extract themes, understand tone and sentiment? We can help with that too.